Most items are in stock and ship out within 24 hours, unless it is a weekend or a holiday. We ship U.S. Mail (please provide an address where you receive mail) U.S. orders are usually delivered in 5-7 business days. Shipping charges are calculated based on the weight of your product order.
Customers with Apartments Please provide a secure location for apartment delivery to prevent theft or loss of packages. A tracking number will be provided when your package ships.
All sales are final, we cannot accept returns on used lotion for sanitary reasons. We DO NOT accept any returns for tanning lotions, sprays, foams, moisturizers etc. This is to safeguard the health and safety of our valuable customers.
When you order from luxebeautyinc.com, you know that you will not receive a returned product that could harm your health and safety.
In the rare instance that you received an incorrect product, DO NOT OPEN lotion or remove the outer safety seal. Please USe the CONTACT US page or chat support to notify our customer support team.
The correct product will be sent to you along with a prepaid return label to send back the incorrect item.
If you receive a damaged product do not hesitate to write us through our CONTACT US
Please allow 24-48 handling time for packages to ship. Most ship before this time, however due to the amount of “Free Shipping Orders” the handling and economy shipping time can take 5-8 days to arrive in the United Stated.
All orders exceeding $100.00 must be shipped to the credit card billing address.
We ship all domestic (48 states) orders via USPS®, USPS Economy (4-9 days transit) or First Class Mail.
We reserve the right to change the shipping method and appropriate shipping charges for orders with incorrect shipping information. If any fees are incurred due to an incorrect shipping address that is provided by the customer, the fee will be passed onto the customer issued toward the credit card provided for the purchase.
Non-delivery/Refused package Returns: A 20% restock fee will be applied to the refund for packages returned due to non-delivery.
Economy 5-10 business days
PLEASE NOTE: Economy Shipping can vary from 4 – 10 business days. Economy shipping only applies to orders not exceeding 2 lbs in weight.
ATTENTION ALL INTERNATIONAL CUSTOMERS
We ship all International packages via USPS®. Please be aware that there may be additional charges collected at the time of delivery for VAT/Taxes. These charges may include one or all of the following: duties, taxes, and brokerage fees. These fees are implemented by your country and not determined nor collected by us.
International Non-delivery/Refused package Returns: There will be a 30% restock fee and all shipping charges will be deducted from refunds for packages returned due to non-delivery or refusal.
*We do not ship to Spain, Italy, Brazil